Unnecessary retention
A one-time send can remain in storage, backups, sync folders, and stale shares long after the recipient has the file.
Use PhotonFile Relay for a live encrypted handoff. Select the file, enable optional client-side encryption in a supported flow, share the full link with the recipient, and keep the session active until delivery completes.
Photon Transfer offers Live + Cloud delivery without creating a cloud-drive collection. Send together with Live Relay, or use temporary Cloud backing for pickup later. Use Vault for ongoing storage and managed sharing.
Live Relay: Both you and your recipients must remain online until the transfer completes. Keep your browser tab or desktop app running until all downloads finish.
Cloud Transfer: Recipients can begin downloading while you upload. Keep your browser tab or desktop app running until your upload finishes. After that, you can close it or go offline, and recipients can still download your files using the shared link. Cloud Transfer allows one confirmed delivery. Once the complete transfer is confirmed saved, new downloads stop and automatic deletion begins. Use Vault for repeated downloads.
Cloud transfers default to seven days from upload completion. Choose one to seven days with Free or File Pass funding, or up to the server maximum with Relay subscription funding. Use Photon Vault to keep, share, and sync files over time.
Client-side encryption protects files before Live or Cloud delivery. The file does not need to become a permanent cloud-drive object merely to move from sender to recipient.
Stored links are useful when later access is required. They add unnecessary retention and permission work when the real job is a one-time handoff while both sides are ready.
A one-time send can remain in storage, backups, sync folders, and stale shares long after the recipient has the file.
A shared folder can expose filenames, adjacent content, or future additions beyond the one file being delivered.
Encrypted ZIP files create password distribution, compatibility, and revocation problems without solving delivery timing.
Transport encryption, client-side encryption, recipient verification, and retention answer different questions and should not be collapsed into one checkbox.
The best method depends on whether the file should disappear from the transfer path after delivery or remain available. Relay is the live, short-lived model. Vault is the persistent encrypted model.
| Method | When it works | Limitation | How PhotonFile fits |
|---|---|---|---|
| PhotonFile Relay | Both sides are ready for a live one-time handoff | The session must remain active, the full link must be protected, and client-side encryption needs a compatible PhotonFile client | Moves files through encrypted connections, with optional encryption on your device in supported flows. Live Relay does not store a copy for later download. |
| Encrypted ZIP by email | A small file and a recipient who can handle the archive | Password sharing, attachment limits, and no link revocation | Use Relay to avoid splitting the password and payload across an email workflow |
| Cloud-drive encrypted link | The recipient needs later downloads or ongoing access | The file becomes retained content and permissions must be managed | Use Vault when persistence is intentional. Do not force a live send into storage. |
| SFTP | Automation, scheduled jobs, or protocol requirements | Server accounts, client configuration, and key management remain operational work | Use Relay for human-driven one-time delivery and keep SFTP for integrations |
| Peer-to-peer tool | Both endpoints can connect directly and the network permits it | Peer IP exposure, NAT, firewall, or client compatibility may complicate delivery | PhotonFile uses a controlled relay path without requiring peers to expose network addresses to each other |
Confirm the person and contact channel before sharing the transfer link.
Schedule Live Relay when both sides can stay online, or choose Cloud transfer for pickup after upload.
Remove unrelated material and use a clear versioned filename.
Use optional client-side encryption in a supported flow when the recipient environment can open the full link.
The link can contain the decryption material. Treat it as a secret and avoid broad or permanent posting.
Record the size or checksum when the recipient must prove the exact file arrived.
Relay workflow
Relay traffic uses encrypted transport between the client and service. This protects data in transit on the network path.
In supported PhotonFile Desktop and browser flows, file chunks are encrypted before upload so the relay handles ciphertext rather than plaintext file data.
Client-side encrypted links keep key material in the URL fragment. It is not sent in normal HTTP requests, but anyone with the full link may be able to decrypt.
Live state
Encrypted chunks move during the active session instead of becoming a stored delivery bucket by default.
Client control
Supported client-side flows keep decryption material with the shared link rather than a server-side key.
Recipient access
The external recipient completes the live download task without becoming a PhotonFile workspace member.
Client-side encryption does not make link handling irrelevant. The decryption material is part of the complete link, so a forwarded or exposed link can transfer access to someone else.
Verify the recipient and use a trusted channel.
Client-side encryption and encrypted transport are technical controls. Identity verification, data minimization, retention, local copies, incident response, and legal obligations still belong to the workflow.
Do not market a single encryption setting as automatic compliance.
Live Relay requires the sender to stay online during delivery. Cloud transfer temporarily stores encrypted files and supports downloads after the sender disconnects once upload completes. When versions must remain accessible or a managed share is required, store the file intentionally in Photon Vault and create a scoped share.
One File Pass covers one occasional large transfer containing one or multiple files. Choose Live Relay when both you and your recipients can remain online until the transfer completes. Keep your browser tab or desktop app running until all downloads finish. Choose Cloud Transfer so recipients can begin downloading while you upload or download later. Keep your browser tab or desktop app running until your upload finishes. After that, you can close it or go offline, and recipients can still download using the shared link. A Live Relay pass is consumed at completed delivery. A pass used for Cloud transfer is consumed at complete encrypted upload, even if nobody downloads.
Common questions
Use Photon Transfer. Choose Live Relay or Cloud transfer, keep client-side encryption enabled, and share the full link. For Live Relay, both sides must remain online with their browser tabs or desktop apps running until all downloads finish. For Cloud Transfer, keep the sender running until the upload finishes. After that, recipients can download even when the sender is offline. Cloud Transfer allows one confirmed delivery. Once the complete transfer is confirmed saved, new downloads stop and automatic deletion begins. Use Vault for repeated downloads.
No. Live Relay requires both you and your recipients to remain online with your browser tabs or desktop apps running until all downloads finish. Choose Cloud Transfer so recipients can begin downloading while you upload. Keep your browser tab or desktop app running until your upload finishes. After that, you can close it or go offline, and recipients can still download using the shared link. Use Vault to keep files and manage their share links. Cloud Transfer allows one confirmed delivery. Once the complete transfer is confirmed saved, new downloads stop and automatic deletion begins. Use Vault for repeated downloads.
Relay uses encrypted transport. In supported PhotonFile Desktop and browser flows, optional client-side encryption encrypts file chunks before upload so the relay handles ciphertext and the decryption key remains in the link fragment.
With client-side encryption, key material is kept in the URL fragment, which is not sent as part of normal HTTP requests. The full link is still sensitive and must be protected.
No. The recipient can receive a Relay transfer without creating a PhotonFile account.
One File Pass covers one transfer containing one or multiple files. Live Relay consumes the pass after completed delivery. Cloud transfer consumes it after the entire encrypted upload completes, even if nobody downloads. File Pass funding for Cloud transfer includes a link with a selected download period of one to seven days from upload completion, defaulting to seven days without charging account storage or Relay allowances. Cloud Transfer allows one confirmed delivery. Once the complete transfer is confirmed saved, new downloads stop and automatic deletion begins. Use Vault for repeated downloads.
Keep going
Deliver the original media file through Live or Cloud transfer.
Keep the recipient task separate from workspace membership.
Add recipient verification, scope, retention, and post-download controls.
Product and technical references: Relay guide Ephemeral transfer model Relay technology PhotonFile FAQ File Pass pricing
Open Relay and choose Live or Cloud delivery. Keep client-side encryption enabled and the sender open until live delivery or the Cloud upload completes.