Automatic transcoding
A platform may create a viewing rendition with different bitrate, resolution, frame rate, color handling, or audio settings.
Send the original media file through PhotonFile Relay while the recipient is ready to receive it. Relay moves the selected file as a live transfer instead of creating a smaller viewing rendition.
Use a File Pass when the video is an occasional oversized per-file send. The pass uses the same live Relay path and is consumed only after successful completion.
Messaging, social, and review platforms may create lower-bitrate or lower-resolution viewing copies. Keep the camera original, mezzanine master, or approved export as a file and deliver that file through a transfer workflow.
The biggest risk is often not the upload itself. It is choosing a platform that treats the video as content to stream, preview, or optimize instead of a file whose original encoding must arrive intact.
A platform may create a viewing rendition with different bitrate, resolution, frame rate, color handling, or audio settings.
A review proxy, camera original, graded master, and distribution export serve different jobs. Sending the wrong one wastes time even if the transfer succeeds.
Captions, audio stems, LUTs, project files, XML or EDL data, and checksums may be required alongside the main video.
The recipient still needs enough disk space, a stable connection, compatible software, and time to download and verify the file.
Use a file-transfer path when the original encoding matters. A streaming or messaging platform can still be useful for review, but it should not replace delivery of the approved master.
| Method | When it works | Limitation | How PhotonFile fits |
|---|---|---|---|
| PhotonFile Relay | The recipient is ready now for the original video file | Both sides must keep the live handoff active until completion | Moves the selected file through a purpose-built live transfer rather than creating a viewing rendition. Use a File Pass on this same path for an occasional oversized one-off. |
| PhotonFile Vault | The recipient needs to download the original video later | The video uses retained Vault capacity and the share lifecycle must be managed | Upload the original video without compression, wait for completion, then create a scoped Vault share for pickup |
| Messaging or social platform | Quick review, comments, and low-friction playback | The platform may transcode, resize, or optimize the uploaded media | Send a proxy for review, then deliver the approved master through Relay |
| Video review platform | Frame-accurate review and approval workflows | The viewing copy may not be the same as the source master | Keep review and final file delivery as separate steps |
| Email attachment | A short, small proxy | Attachment limits are unsuitable for production masters | Use the message for context and a live Relay link for the file |
| Cloud-drive link | The recipient needs later pickup or ongoing access | The file becomes retained storage and link management is a separate task | Use Vault when later access is actually required. Otherwise, use Relay. |
| FTP or SFTP | Established automated media pipelines | Accounts, clients, and server operations add overhead for human handoff | Use PhotonFile for human-driven delivery while keeping protocol automation where it is needed |
Label the camera original, mezzanine master, graded master, review proxy, or distribution export so the recipient knows what the file represents.
Do not re-export merely to fit a messaging limit. Keep the approved MOV, MXF, MP4, WAV, or other production file as delivered by the workflow.
Include captions, audio stems, LUTs, project interchange files, thumbnails, and a manifest when the recipient needs them.
Tell the recipient the approximate file size and confirm that the target disk has enough free space for the download and any extraction.
Use a checksum for masters, broadcast deliverables, archives, or any workflow that needs exact-byte evidence.
Relay is live. Agree on the handoff window before creating the link, especially for very large files.
A smaller file may be appropriate for comments and approval. Name it clearly so nobody mistakes it for the final master.
When it is time to deliver the approved master, send the full-quality export, not a smaller re-encode made to fit a platform limit.
When the video must travel with sidecars or source assets, package the folder and use the folder-delivery workflow instead of treating it as one isolated clip.
Relay workflow
File Pass
A File Pass applies to the individual video file and uses the same live Relay architecture.
An incomplete transfer does not consume the pass, so it can return to an available state for retry.
Use a File Pass for a file that needs the one-off option without changing the regular subscription workflow.
The recipient still needs to complete the live transfer. Use Vault when the video must remain available later.
Original file
Relay is a file transfer, not a video hosting or streaming pipeline that creates a viewing rendition.
Completion gated
The pass is marked consumed only after the required bytes finish moving through the Relay transfer.
Integrity check
A file can play and still be the wrong export. Compare the name, size, duration, codec details, and checksum when required.
Common video codecs already use substantial compression. Putting a single master inside ZIP may change the packaging but often saves little space and adds an extraction step.
Archive only when it helps keep related sidecars together.
Do not delete the source merely because the transfer says complete. Wait for the recipient to verify playback, audio, captions, color, and checksum from the downloaded copy.
Delivery confirmation is part of the workflow.
Relay and File Pass are live delivery. If the recipient needs to download tomorrow, after a review window, or from another time zone without coordinating a live session, put the approved video in Vault and create a scoped share instead.
Common questions
Relay is a file-transfer workflow, not a video publishing or streaming workflow. Send the original file you select, and compare file size or a checksum after download when exact-byte verification matters.
Usually not for size reduction. Most production video formats are already compressed, so ZIP often saves little. Use an archive only when the video must travel with captions, audio stems, LUTs, project files, or other sidecars.
Relay is the live transfer workflow. A File Pass is a completion-gated, per-file purchase used on that same live path for an occasional large send or a file that needs the pass option.
Not from a completed Relay session. Relay is for live handoff while both sides are active. Use Vault when the video must remain available for later pickup.
No. The recipient can receive a Relay transfer without creating a PhotonFile account.
Eligible transfers can resume after some interruptions, depending on the plan, client, browser, transfer state, and recipient session. Keep the source file and use Retry when resume is not available.
Keep going
Keep video, audio, captions, LUTs, and project sidecars together.
Use optional client-side encryption in a live Relay session.
Choose a live Relay link or a later-access Vault share.
Product and technical references: Relay guide Ephemeral transfer model File Pass pricing Relay technology Desktop app
Choose the approved video, transfer it live through Relay, and use a completion-gated File Pass when the one-off file needs that path.