For client intake
Request tax packets, legal documents, design assets, media files, onboarding materials, or any other file set without asking the sender to join your workspace.
Collect files securely without opening up your Vault
Secure Inbox gives clients, collaborators, vendors, and partners a focused upload path into Photon Vault. They can send files when they are ready, while your existing Vault contents stay out of reach.
For upload-now workflows
Senders can upload when they are ready. Your team can review, organize, download, or retain the files later inside Vault.
For controlled boundaries
Secure inbox vaults keep inbound uploads separate from unrelated projects, folders, and existing stored content.
How it works
A dedicated path for inbound files
Secure Inbox is built around a clear intake flow. You create a secure inbox vault, configure the instructions and controls, share the public ingress link, and receive uploads in Vault.
1. Create a secure inbox
Enable secure inbox mode while creating a Vault workspace, then add intake instructions for the sender.
2. Share the ingress link
Send the public upload link to the client or partner. They get a focused upload surface, not a view into your Vault.
3. Review files in Vault
Uploaded files land in the secure inbox vault for your team to review, download, organize, or retain.
Intake controls
Set the rules before files arrive
Secure Inbox controls help make inbound collection predictable for both the sender and the team receiving the files.
Instructions
Tell senders what to upload, which formats to include, and what context your team needs.
Sender notes
Require a note when every upload needs a case number, project name, client reference, or short explanation.
Access codes
Add an extra shared secret before upload. If you publish a secure inbox link publicly, you should strongly consider requiring an access code.
Human verification
Use verification controls to reduce automated abuse on public upload surfaces.
Auto-expiration
Keep time-sensitive intake links from staying open longer than the workflow requires.
Upload notifications
Notify the right people when new files arrive so intake does not depend on manual checking.
What senders can do
- Open the public ingress link you shared
- Read your intake instructions
- Add files and an optional or required sender note
- Submit files into the secure inbox vault
What senders cannot do
- Browse your Vault contents
- See unrelated projects, folders, or files
- Manage workspace settings or team access
- Turn an upload link into broader storage access
Use Relay for live handoff
When both sides are ready now and the file should move immediately, start a live Relay transfer.
Start relay transferUse Secure Inbox for intake
When someone needs to upload now and your team will review later, give them a focused secure inbox link.
View Secure Inbox pricingUse Vault for retention
When files need persistent encrypted storage, use Photon Vault for long-term access, sharing, and versioning.
Explore VaultReady to collect files securely?
Secure inboxes are included with Relay Pro, Relay Studio, and Vault Standalone. Compare the Vault options and choose the plan that fits your intake workflow.