Step 2 of 7

Upload, download, and organize files

View guide hub
  1. 1. Create and unlock
  2. 2. Upload and organize
  3. 3. Share safely
  4. 4. Vault Intake
  5. 5. Plans and storage
  6. 6. Recovery and access
  7. 7. Delete and restore
Vault guide

Upload, download, and organize files

Vault works like a secure file workspace. Unlock the active vault, upload files, create folders, and download what you need later.

Vault browser with Upload, New folder, and Download actions highlighted.

Upload files

  1. 1. Select the vault. Choose the workspace where the files belong.
  2. 2. Unlock the vault. Upload controls need the vault to be unlocked.
  3. 3. Choose Upload. Pick one or more files from your device.
  4. 4. Watch progress. Vault shows upload progress and completion status.
  5. 5. Confirm files appear. Check the folder where you uploaded them.

New empty (zero-byte) files cannot be uploaded. They are skipped when a selection also contains files with content. Existing empty files already in your Vault remain accessible.

Create folders

Use folders for clients, projects, dates, or deliverables. A simple folder structure makes sharing and downloading easier later.

Download files

In the browser, select a file to save it directly. Multiple files stream into one destination folder while keeping their folder structure, with up to four files downloading at once. After Vault scans a selected folder, choose Save file for a one-file result or Choose folder for multiple files. Existing files and folders are preserved by adding numbered suffixes to conflicting names.

Saving multiple files requires directory-saving support. If your browser does not support this, use individual-file downloads or PhotonFile Desktop. Keep the tab open until completion. Cancellation or a failure stops the transfer and preserves files already saved. Browser downloads do not export empty folders. Desktop preserves selected empty folders.

Good beginner habits

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Keep following the Vault path

Verify an exported Vault file

Export one eligible current file from Desktop to a local directory, then check and decrypt it locally with its matching content-key sidecar. A successful content-key result leaves protected metadata, original key wrapping, and external freshness unverified.

Read the verification guide, privacy boundaries, and signed release instructions.